Privacy Policy

Found and Free Co. Operating as Coach Teilo / The Odyssey Path

Last Updated: March 21, 2026

1. Who We Are

Found and Free Co. (“Company,” “we,” “us,” or “our”) is a Delaware corporation operating under the brands Coach Teilo and The Odyssey Path. We provide coaching, consulting, digital products, physical products, community offerings, webinars, open sessions, and related services to individuals and organizations worldwide.

Mailing Address: 1606 Headway Cir STE 9358 Austin, TX 78754

Privacy Contact: [email protected] General Contact: [email protected]

This Privacy Policy applies to the following websites and all related services, programs, products, and communications:

coachteilo.com
theodysseypath.com
theodysseybook.com
odysseybrotherhood.com
berquier.com
odysseyretold.com

(collectively, the “Sites”)

This Policy explains what personal data we collect, how we use it, who we share it with, and what rights you have. If you have a signed agreement with us (coaching, consulting, or otherwise), that agreement may contain additional or more specific data protection terms — see Section 15 for how those interact with this Policy.

For the purposes of EU and UK data protection law, Found and Free Co. is the data controller.

2. What We Collect

(a) Information You Provide Directly

When you engage with us — whether through our Sites, by purchasing a product, joining a program, or communicating with us — you may provide:

Contact information: name, email address, phone number, mailing address
Billing and shipping information: payment card details, billing address, shipping address (payment card details are processed by our payment processor and are not stored on our systems)
Account and profile information: username, preferences, and other details you provide when creating an account or joining a community
Intake and onboarding information: goals, background, professional context, and other details you share when starting a coaching, consulting, or other engagement
Consent and authorization data: information provided on acknowledgment forms, consent sections of agreements, or opt-in mechanisms
Communications: emails, messages, form submissions, and other correspondence with us
Feedback and testimonials: reviews, quotes, survey responses, or descriptions of your experience that you choose to share
User-generated content: posts, comments, or materials you share in community spaces, forums, or other interactive areas of our Sites

(b) Service-Specific Data

Depending on which services you use, we may also collect and process:

Coaching and consulting data: session content, session notes, assessments, progress notes, action items, and materials you share. This data is treated with the highest level of care and is subject to the confidentiality provisions of your agreement. For corporate coaching engagements, individual session content is subject to strict confidentiality as set out in the applicable coaching agreement and Participant Acknowledgment Form.
Recordings: audio or video recordings of coaching sessions, consulting sessions, sales calls, discovery calls, webinars, and open sessions (see Section 4 for consent, retention, and your rights)
Digital product data: course progress, quiz responses, downloads, and platform usage within learning management systems or membership areas
Webinar and event data: registration details, attendance, questions or comments submitted during live events
Community data: participation history, contributions, and interactions in community spaces
Physical product data: order details, shipping preferences, and delivery information

(c) Information Collected Automatically

When you visit our Sites, we automatically collect certain technical information:

Device and browser information: device type, operating system, browser type and version
Usage data: pages visited, time spent, links clicked, referring URLs
IP address: used to derive approximate geographic location (city/region level, not precise location)
Cookies and similar technologies: see Section 7

(d) Information from Third Parties

We may receive limited information about you from:

Payment processors: transaction confirmations and payment status
Referral partners: your name and contact information where you’ve been referred to us
Social media platforms: if you interact with us through social media, we may receive your public profile information in accordance with that platform’s settings

3. How and Why We Use Your Data

We use your personal data only for purposes that are necessary, relevant, and proportionate. Below are the specific purposes and, for individuals in the EEA/UK, the legal basis under GDPR for each.

(a) Delivering Our Services

We use your contact information, intake data, service-specific data, and materials you provide to deliver the services, programs, or products you’ve engaged us for.

Legal basis: Performance of a contract.

(b) Communication

We use your email address, phone number, and messaging platform details to communicate with you about scheduling, reminders, follow-ups, order updates, administrative matters, and service-related updates.

Where you have consented to receive SMS/text messages, we use your mobile number for reminders, scheduling updates, and service-related follow-ups (see Section 5).

Legal basis: Performance of a contract (service-related communications); Consent (SMS/text messages).

(c) Payment Processing and Order Fulfillment

We use your billing, shipping, and payment information to process payments, fulfill orders, manage invoices, and handle payment-related issues.

Legal basis: Performance of a contract.

(d) Recordings

Where applicable, we record coaching sessions, consulting sessions, sales calls, discovery calls, webinars, and open sessions for quality assurance, training, and internal development purposes. See Section 4 for full details on consent, retention, and your rights.

Legal basis: Consent (coaching and consulting sessions); Legitimate interest (sales calls, discovery calls, webinars, and open sessions where notice is provided and participants have the opportunity to decline).

(e) Marketing and Promotional Communications

We may use your email address to send newsletters, program announcements, product updates, and other marketing communications about our services.

Existing clients and customers: We may send marketing communications based on our legitimate interest in maintaining the relationship. You can opt out at any time.
Prospects and subscribers: We send marketing communications only where you have opted in or where permitted under applicable law.

You can unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by contacting [email protected]. Unsubscribing from marketing does not affect service-related communications under an active agreement or order.

Legal basis: Legitimate interest (existing clients/customers); Consent (prospects/subscribers).

(f) Promotional Use of Your Name, Likeness, or Testimonials

With your consent, we may use your name, likeness, testimonials, quotes, or descriptions of results in our marketing materials. The specific terms — including your approval rights and how to revoke consent — are set out in your applicable agreement or obtained at the time of submission.

Legal basis: Consent.

(g) Website Analytics and Improvement

We use automatically collected data (usage data, device information, cookies) to understand how visitors use our Sites, improve site performance, and develop our services.

Legal basis: Legitimate interest.

(h) Legal Compliance and Dispute Resolution

We may use your personal data to comply with legal obligations, enforce our agreements, resolve disputes, and protect our rights.

Legal basis: Legal obligation; Legitimate interest.

(i) Anonymized Insights and Development

We use anonymized, aggregated data to develop our methodologies, frameworks, products, and thought leadership. This data does not identify you and is not subject to the restrictions in this Policy that apply to personal data.

Legal basis: Not applicable (anonymized data is not personal data).

4. Recordings

We may record certain interactions depending on the context. Different types of recordings have different consent and notice mechanisms:

(a) Coaching and Consulting Sessions

Recorded only with your explicit consent, obtained before each recording begins. You can decline at any time without consequence to your engagement.

(b) Sales and Discovery Calls

We may record sales and discovery calls for quality, training, and record-keeping purposes. You will be notified before recording begins. You may request a non-recorded conversation at any time. If you do not wish to be recorded, please let us know at the start of the call and we will proceed without recording.

(c) Webinars and Open Sessions

Group webinars and open sessions may be recorded. Attendees will be notified at the start of the event. If you prefer not to be recorded, you may attend with your camera off and refrain from using your name, or you may choose not to attend the live event and request access to any materials shared separately.

All Recordings

Used for internal quality assurance, training, methodology development, and record-keeping
Not shared externally without your approval (or, for coaching/consulting recordings, the additional approvals set out in your agreement)
Coaching, consulting, webinar, and open session recordings: retained for seven (7) years following the end of the engagement or event, then deleted or anonymized
Sales and discovery call recordings where no engagement follows: retained for twelve (12) months, then deleted, unless the recording is relevant to an active dispute or legal matter
You may request deletion at any time by emailing [email protected], subject to our right to retain anonymized excerpts, such as written transcriptions with identifying details removed, that do not permit identification of the individual

Where you have a signed agreement with us, that agreement governs the specific terms for coaching and consulting session recordings. This Section provides the general framework.

5. SMS/Text Messages

Where you have provided your mobile number and consented — through a signed coaching or service agreement, a Participant Acknowledgment Form, a website opt-in form, or other documented consent mechanism that clearly identifies Found and Free Co. as the sender and describes the types of messages to be sent — we may send you service-related SMS/text messages, including:

Session or appointment reminders
Scheduling updates
Service-related follow-ups

SMS messages are limited to service-related communications as described above. We do not send marketing or promotional content via SMS unless you have separately opted in to receive promotional text messages.

All SMS messages will identify Found and Free Co. or its operating brand (Coach Teilo / The Odyssey Path) as the sender. We do not share your phone number with third parties for their own messaging or marketing purposes.

Frequency: Message frequency varies.

Costs: Message and data rates may apply.

Opt out: You may opt out at any time by replying STOP to any message. After opting out, you will receive one confirmation message and no further texts.

Help: Reply HELP or contact [email protected].

Consent is not a condition of receiving services. You may decline consent or opt out at any time without affecting your engagement.

We maintain records of consent and opt-out requests in compliance with the Telephone Consumer Protection Act (TCPA), applicable FCC regulations, and carrier guidelines.

We do not sell your personal data. We do not share your data for third-party advertising purposes.

We may share your personal data in the following limited circumstances:

(a) Service Providers

We use third-party service providers to help deliver our services and operate our business, including payment processors, video conferencing platforms, scheduling tools, CRM and business operations platforms, email and SMS platforms, learning management systems, shipping and fulfillment services, and analytics tools.

Our service providers are contractually required to use your data only to provide services to us and in accordance with this Policy.

(b) Professional Advisors

We may share your data with our lawyers, accountants, or other professional advisors where necessary for legal, tax, or business purposes.

(c) Legal Obligations

We may disclose your data where required by law, regulation, court order, or other legal process.

(d) Imminent Harm

We may disclose information where we reasonably believe disclosure is necessary to prevent imminent harm to any person.

(e) Business Transfers

In the event of a merger, acquisition, or sale of substantially all of our assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and any changes to this Policy.

We may share your data in other ways where you have given us specific consent — for example, promotional use as described in your applicable agreement.

7. Cookies and Tracking Technologies

We use cookies and similar technologies on our Sites to support site functionality and understand how visitors interact with our content.

(a) Essential Cookies

These are necessary for our Sites to function properly, including maintaining your session, remembering your preferences, and enabling core features like shopping carts and account access. They cannot be disabled without affecting site functionality.

(b) Analytics Cookies

We use analytics tools (such as Google Analytics) to understand how visitors use our Sites — which pages are visited, how long people stay, and where traffic comes from. This data is aggregated and does not identify you personally.

(c) What We Don’t Use

We do not use advertising or targeting cookies. We do not allow third parties to place cookies on our Sites for their own advertising purposes.

(d) Managing Cookies

You can manage or disable cookies through your browser settings. Most browsers allow you to block or delete cookies, though doing so may affect site functionality. You can also manage your cookie preferences through our cookie consent banner.

(e) Do Not Track

Our Sites do not currently respond to “Do Not Track” browser signals. There is no industry-standard technology for honoring these signals, and we do not alter our data collection or use practices based on them.

8. International Data Transfers

Found and Free Co. is based in the United States. If you are located outside the United States — including in the European Economic Area (EEA) or United Kingdom — your personal data will be transferred to and processed in the United States.

We protect these transfers using appropriate safeguards as required by applicable law:

EEA/UK transfers: We rely on Standard Contractual Clauses (SCCs) approved by the European Commission, or other recognized transfer mechanisms, to ensure your data receives an adequate level of protection.
Other international transfers: We apply appropriate safeguards consistent with applicable data protection law in your jurisdiction.

Where you have a signed agreement with us, that agreement may contain additional provisions regarding international data transfers.

9. How Long We Keep Your Data

We retain your personal data only as long as necessary for the purposes described in this Policy. Specific retention periods depend on the type of data and your relationship with us:

General personal data (contracted clients, participants, and customers): Retained for the duration of our engagement and for twelve (12) months following termination or completion, then deleted or anonymized.
Coaching, consulting, webinar, and open session recordings: Retained for seven (7) years following the end of the engagement or event, then deleted or anonymized (see Section 4).
Sales and discovery call recordings where no engagement follows: Retained for twelve (12) months, then deleted, unless relevant to an active dispute or legal matter.
Marketing and mailing list data: Retained for as long as you remain subscribed, and for up to twelve (12) months after you unsubscribe to honor your opt-out preferences and maintain suppression lists.
Payment and financial records: Retained as required by applicable tax, accounting, and financial reporting law (typically seven (7) years).
Website analytics data: Collected in aggregated or anonymized form with no individual-level retention timeline.
Legal holds: Where data is subject to an active legal claim, dispute, regulatory investigation, or legal preservation obligation, it will be retained until the matter is resolved, regardless of the retention periods above.

Where you have a signed agreement with us, that agreement’s specific retention terms govern and this Policy provides the general baseline. If there is a conflict between the retention terms in your agreement and this Policy, your agreement prevails.

10. Your Rights

(a) Rights Available to Everyone

Regardless of where you are located, you may:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request deletion of your data, subject to legal retention requirements
Object to certain processing activities
Withdraw consent where processing is based on consent, without affecting the lawfulness of processing that occurred before withdrawal

If you are located in the European Economic Area or United Kingdom, you also have the right to:

Restrict processing of your data in certain circumstances
Data portability — receive your data in a structured, commonly used, machine-readable format, where technically feasible
Object to processing based on legitimate interest, including direct marketing
Not be subject to automated decision-making — we do not currently use automated decision-making or profiling that produces legal or similarly significant effects
Lodge a complaint with your local data protection supervisory authority

(c) Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and disclose
Delete your personal information, subject to legal exceptions
Opt out of the sale or sharing of personal information — we do not sell your personal information and do not share it for cross-context behavioral advertising
Non-discrimination — we will not discriminate against you for exercising your privacy rights
Correct inaccurate personal information
Limit the use of sensitive personal information — see the note following the CCPA table in Section 11

See Section 11 for the categories of personal information we collect, as required under the CCPA.

(d) How to Exercise Your Rights

To exercise any of these rights, email [email protected]. We will verify your identity before processing your request and respond within thirty (30) days, or within the timeframe required by applicable law.

If you are an authorized agent submitting a request on someone’s behalf, we may require proof of authorization and verification of the individual’s identity before processing the request.

11. CCPA Personal Information Categories

The following table describes the categories of personal information we have collected in the preceding twelve (12) months, as required by the California Consumer Privacy Act. We do not sell any of these categories of personal information.

Category	Examples	Collected	Disclosed to Service Providers
A. Identifiers	Name, email address, phone number, mailing address, IP address	Yes	Yes
B. Personal Information (Cal. Civ. Code § 1798.80(e))	Name, address, phone number, payment card number (processed by payment provider, not stored by us)	Yes	Yes
C. Protected Classification Characteristics	We do not request or require this information; it may be shared voluntarily during coaching, consulting, or community interactions and is treated as confidential	Yes (where voluntarily provided)	No
D. Commercial Information	Products or services purchased, purchasing history, program enrollment, event registration	Yes	Yes
E. Internet or Similar Network Activity	Browsing history on our Sites, interactions with our Sites, referral URLs	Yes	Yes
F. Geolocation Data	Approximate location derived from IP address (city/region level)	Yes	Yes
G. Professional or Employment-Related Information	Job title, employer, professional background (where provided in connection with our services)	Where provided	No
H. Education Information	Educational background (where provided in connection with our services)	Where provided	No
I. Audio, Electronic, Visual, or Similar Information	Recordings of coaching sessions (with explicit consent), consulting sessions (with explicit consent), sales and discovery calls (with notice), webinars and open sessions (with notice)	Where consented or notified	No
J. Inferences	Session notes, coaching assessments, progress observations	Where applicable	No

Sources: Directly from you; automatically through your use of our Sites; from payment processors and referral partners.

Business purposes for collection: Delivering services, payment processing, order fulfillment, communication, marketing, analytics, legal compliance, and internal development — as detailed in Section 3.

Sensitive Personal Information. To the extent any personal information we collect constitutes “sensitive personal information” under the California Privacy Rights Act — such as the contents of private communications during coaching or consulting sessions — we use it only for purposes reasonably necessary to provide the services you have requested. You have the right to limit our use of sensitive personal information to what is necessary for service delivery by contacting [email protected].

12. Children’s Privacy

Our services, products, and Sites are not directed at anyone under the age of eighteen (18), or under sixteen (16) for purposes of EU/UK data protection law. We do not knowingly collect personal data from children.

If you believe that a child has provided personal data to us, please contact us at [email protected] and we will delete it promptly.

13. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal data, including encrypted connections, access controls, and vendor security requirements. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

In the event of a personal data breach that poses a risk to your rights, we will notify you and the relevant supervisory authority in accordance with applicable law.

If you become aware of a security incident involving your data, please contact us immediately at [email protected].

14. Third-Party Links and Platforms

Our Sites may contain links to third-party websites, and our services may be delivered using third-party platforms including video conferencing tools, scheduling tools, messaging applications, learning management systems, webinar platforms, and other digital services.

We are not responsible for the privacy practices of third-party sites or platforms. We encourage you to review their privacy policies independently.

15. Relationship to Your Agreement

If you have a signed coaching, consulting, or other service agreement with us, that agreement may contain data protection and privacy provisions that are more specific than this Policy. In the event of a conflict between this Policy and your signed agreement, your agreement prevails.

This Policy provides the general privacy framework for all users of our Sites and services. Your agreement provides engagement-specific terms covering matters such as recordings, confidentiality, promotional use, and data retention. Both documents should be read together.

If you are a participant in a corporate coaching program, your Participant Acknowledgment Form outlines your individual rights and is the document that governs your personal relationship with us — not the corporate agreement between us and your organization.

16. Changes to This Policy

We may update this Policy from time to time. Where changes are material, we will notify you by email or by prominent notice on our Sites before the changes take effect.

Where our legal basis for processing is consent, we will seek fresh consent where required by applicable law before applying material changes to how we process your data.

Your continued use of our Sites or services after notice constitutes acceptance of the updated Policy, except where fresh consent is required as described above.

17. Contact Us

General inquiries: [email protected]

Privacy and data requests: [email protected]

Phone: (+1) 206-771-3775

Mailing address: Found and Free Co. 1606 Headway Cir STE 9358 Austin, TX 78754